Top Message

To become a travel infrastructure provider in the global business society

HTB-BCD Travel’s management philosophy is “In the global society, we will make efforts to create values together with our customers and contribute to the society as a corporate responsibility.” With this philosophy, we are developing our business with the following management vision: “To become a travel infrastructure that is most frequently chosen by customers.”

Amid the rapidly changing world environment, in the innovation-oriented society, problems nagging customers are becoming diversified and complicated, which makes it necessary for the business travel industry to comprehensively handle multiple solutions.

In the face of this reality, we decided to continue to challenge the changes and shift our focus to become a “Business Travel Management Company” that comprehensively provides overseas and domestic business trip support as well as support for incentive trips and overseas and domestic conferences and events.

In April 2011, we became a business partner of BCD Travel, the 3rd largest in the world in terms of scale and network, and in July 2019, we became a part of the BCD Travel group. We provide BTM services to the Japanese business units of the clients that are under the global contract with BCD Travel.

We will try to provide solutions for all aspects of business travels by integrating know-how on business travels that we have accumulated for half a century since the company’s establishment and the global standard services. We will continue to respond to diverse needs of our customers without fail and will contribute to their creation of values as a provider of travel infrastructure. We appreciate your continued support.

CEO/President
Kazuhiko Otani

Corporate philosophy

Company Outline

Company NameHTB-BCD travel, Ltd.
Head OfficeHatchobori center Bldg 9F, 6-1, Hatchobori 4-chome, Chuo-ku, Tokyo 104-0032 Japan
TEL : +81-3-6262-8020 FAX : +81-3-6262-8011
EstablishedAug-67
Capital¥100 million
PresidentKazuhiko OTANI
Employees264 (As of March 2019)
Sales¥35.6 billion (FY2018)
Business PartnersAbout 600 companies
Offices21 in Japan, 5 overseas

Company History

Aug-67Established as Hitachi Express Air Service, Ltd. (Capital ¥30 million)
Oct-68Licensed by the Japan Tourism Agency in accordance with the provisions of the Travel Agency Law (License No. 105)
Jan-74Changed its corporate name to Hitachi Travel Bureau, Ltd.
May-78Established Sunrise Air Service Inc. in the United States.
Nov-87Sunrise Air Service Inc., established in USA
May-89Capital increased to ¥100 million
May-94Head office relocated to Nihonbashi, Chuo-ku, Tokyo
Jul-04Head office relocated to Toyo, Koto-ku, Tokyo
Oct-05Established Hitachi Travel Shanghai Representative Office in China
Jan-07 Established a service base in the United Kingdom
Apr-07Established a service base in Singapore
Granted authorization to use ‘Privacy Mark’
Aug-07Established a service base in Hong Kong
Apr-11Began partnership with BCD Travel
Nov-11Established Hitachi Travel Bureau (Shanghai) Co., Ltd. in China
Aug-15Began partnership with BCD M&E (Meetings & Events)
Mar-17Head office relocated to Hatchobori, Chuo-ku, Tokyo
Jul-19BCD Travel Asia B.V. acquired 70% stake in the company
Jan-20Changed its corporate name to HTB-BCD Travel Limited

Sales Offices

Hitachi, Ltd., Hitachi Group Companies, and Affiliates
Overseas Business Travel
Head Office Operation Center
TEL 03-6262-8028
FAX 03-6262-8012
Domestic Business Travel
Head Office Operation Center
TEL 03-6262-8260
FAX 03-6262-8012
BCD Travel Contracted Customers
Overseas Business Travel
Global Group
TEL 03-6262-8268
FAX 03-6262-8013
Domestic Business Travel
Domestic Group
TEL 03-6262-8261
FAX 03-6262-8012
Groups, Individual Travel, and OthersGroup TravelTEL 03-6262-8264
FAX 03-6262-8013
M&E Business DepartmentPackage TourTEL 03-6262-8266
FAX 03-6262-8013
Hitachi Office
(Hitachi-shi Ibaraki)
TEL 0294-24-2560
FAX 0294-55-7925
Keihin Office
(Omori Bellport B)
TEL 03-3762-1777
FAX 03-5471-2036

Compliance

Full Compliance

In recent years, there is a strong demand from both the market and society for companies to ensure compliance with laws and regulations and to voluntarily uphold high ethical standards. At HTB-BCD Travel, we strive to develop and strengthen our compliance system, working to ensure compliance and to foster a “corporate culture in pursuit of the high ethical standards”; one that is committed to sound and proper corporate activities, with the aim of becoming a company that is trusted by its customers.

Compliance Promotion System

In an effort to improve and strengthen our compliance system, we have in place compliance officers covering all domestic and overseas operational bases. The compliance status within the group is reported to the representative director and is audited on a regular basis.

Internal Reporting System

To help prevent illegal and/or inappropriate actions, and to quickly detect and rectify any problems, we have established an internal whistleblowing and consultation system. HTB-BCD Travel protects the personal information of whistleblowers, ensures confidentiality of reports, and prohibits any retaliatory actions against whistleblowers.

Tightening of Information Security

We understand the importance of proper storage and management of both customer information and internal information. To provide our customers with safe, reliable and secure service, we continue to strive to maintain the highest level of IT security through vigorous enforcement of internal regulations, and regular and appropriate employee education and training.

Personal Information Protection

Our customers entrust us with a large quantity of personal information. HTB-BCD has established a “Privacy Policy” which allows us to take appropriate actions for the protection of such personal information.

Privacy Mark

We are certified as an enterprise with a system of effective measures to protect personal information. This gives us the right to display the Privacy Mark. Some of our subsidiaries are also certified as such.

Global Network

HTB-BCD Travel (Shanghai) Ltd.

HTB-BCD Travel (Shanghai) Ltd. is a travel agency specialized in global business travel management (“BTM”) for Japanese companies. We were the first Japanese BTM company to have received permission from the Chinese government. We are the preferred BTM company for many Japanese enterprises with a global presence. (Number of client enterprises: approx. 300 Japanese enterprises located in China)

Corporate name: HTB-BCD Travel (Shanghai) Ltd.

Location:Room 2605, Tower 26, Ruijin Building, 205 Maoming S Road, Shanghai

Established:November 2011

Capital:¥20 million

Shareholder: HTB-BCD Travel Limited (100%)

Legal representative:Osamu Shibata

Directors:
Osamu Shibata (Outside Director)
Naomi Watanabe (Outside Director)
Akira Kumatoriya

President: Akira Kumatoriya

Beijing Base: Floor 18, Beijing Development Building, 5 E 3rd Ring Road N, Chaoyang Qu, Beijing

Airline TicketI ssuing Partner Company: BCD Travel China

Menu of Hitachi Travel Bureau (Shanghai)

Business Travel Management

We conduct BTM based on the same service standards as those in Japan while considering the characteristics of Chinese business.

Risk management

Our specialized account team supports customers who are overseas as expatriate employees or on business trips by utilizing a wide variety of experience and knowledge.

Data and Cost Management

We offer consultation services to reduce travel expenses by compiling and analyzing the actual data including the number of travelers, actual expenses, and the average cost per month.

Scheme for Alternate Billing

If you need to arrange domestic airline tickets etc. in China, you can book them directly in China through us. We will charge the Japanese company that is responsible for the costs in Japanese yen. This service is also available for expatriate employees and their family members for their annual home leave trips to Japan. By utilizing this service, business travelers, expatriate employees, and Chinese companies need not advance travel expenses.

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Proposals for Personal Travel and Group Tours

We propose plans for company outings, study tours, and incentive trips both inside and outside of Japan based on your requirements. We can also make arrangements for expatriate employees and their family members inside China and family members’ trip from Japan to China.

HTB-BCD Travel (Shanghai) Co., Ltd.
proposes the most suitable plan for individual customers with our heartfelt and meticulous service.

BCD Travel

BCD M&E (Meetings & Events)

BCD Travel is a leading business travel company, the 3rd largest in the world in terms of scale and network. From its headquarters in the Netherlands, it has developed into a business with a presence in over 110 countries.

HTB-BCD Travel signed a business partner agreement with BCD Travel in April 2011. HTB-BCD Travel became a part of the BCD Group in July 2019.

BCD Travel offers business travel management services to global companies based in Japan through comprehensive contracts, as well as extending its services to Japanese companies active abroad and foreign-owned companies in Japan through local contracts.

Overseas sales bases/offices

USA

Santa Clara (BCD Travel, Sunrise Desk)
ADDRESS  2535 Augustine Drive, 2nd floor, Santa Clara, CA 95054
CONTACT  TEL:1-888-774-3508  (New York and Santa Clara Common Number)

China

Shanghai: HTB-BCD Travel (Shanghai) Ltd.
ADDRESS  Room 2605, Tower 26, Ruijin Building, 205 Maoming S Road, Shanghai, Postcode 200020
CONTACT  TEL:86-21-6472-7770    FAX:86-21-6472-7710

Beijing: Hitachi (China) Ltd. Group Business Center, Travel Planning Room
ADDRESS  Floor 18, Beijing Development Building, 5 E 3rd Ring Road N, Chaoyang Qu, Beijing, Postcode 10004
CONTACT  TEL:86-10-6590-8111(Extension number: 9133)  FAX:86-10-6539-8110

Asia:  Singapore

Singapore Business Partner of HTB-BCD Travel Limited
ADDRESS  No.7 Tampines Grande #01-01 Hitachi Square Singapore 528736
CONTACT  TEL:65-6513-4500